How is My Order Shipped? Laurie Sarah Explains!

ALL YOUR SHIPPING QUESTIONS ANSWERED!

  1. When will my order be ready to ship?
  2. How is my order shipped?
  3. Will my package be discreet?
  4. Is my order fully insured?
  5. Will my signature be required?
  6. Why is my order boxed the way it is?
  7. Is international shipping an option?
  8. Can I rush my order or upgrade shipping?

WHEN WILL MY ORDER BE READY TO SHIP?

My husband and I hand-create each of our pieces with love from scratch when you order.  Creation time will vary depending on how many pieces we are working on, as well as what time of year it is, but in general pieces take 3-4 weeks to complete.  If you have a particular date you need the piece by, please let us know.  Need it rushed?  See section 8 of this blog.

HOW IS MY ORDER SHIPPED?

  1. If your order is $15.00 US or under, your order will be shipped via US First Class Mail.
  2. If your order is $350.00 US or under, your order will be shipped via US Priority Mail.
  3. If your order is higher than $350.00 US it will be shipped fully insured via UPS 2nd Day Air, signature required.

Shipping upgrades are available at checkout.

If you are concerned that you will not be home to sign for the package, you can have your order shipped to a friend, relative, or to a place of business.  Please include their full name, or the business name in your shipping information at checkout.

For UPS orders, you may also request to have your package held at a local UPS hub so that you can pick it up at your convenience.

WILL MY PACKAGE BE DISCREET?

Yes.  The package comes from “LKD” and has no logos or any indication that it is coming from Laurie Sarah Designs.  Your secret is safe with us!

IS MY ORDER FULLY INSURED?

All orders over $350.00 US are fully insured.  We ship your order with UPS, and the package is insured by a Jewelry Insurance Company.  You’ll notice that your order is shipped in large, double boxes etc – we do that to ensure that no one knows that a tiny, very valuable object is inside.  See question 5 of this blog for more info!

If your order is under $350.00 US and you’d like to have the same protection for it, you can upgrade your shipping at checkout.

WILL MY SIGNATURE BE REQUIRED?

Signature is required for all UPS packages.

If you are concerned that you will not be home to sign for the package, you can have your order shipped to a friend, relative, or to a place of business.  Please include their full name, or the business name in your shipping information at checkout.

For UPS orders, you may also request to have your package held at your local UPS hub so that you can pick it up at your convenience.

WHY IS MY ORDER BOXED THE WAY IT IS?

For UPS orders, the way your order is packaged is actually required by the Jewelry Insurance Company that backs it.  Your order is secured in a medium-sized box, which is then placed inside of another, larger one that is securely taped shut.  This is so that no one would ever suspect that something valuable and small is in it!  It also makes it hard to get into, which would deter anyone who might have bad intentions.

IS INTERNATIONAL SHIPPING AN OPTION?

Due to the recent soaring fuel costs, the cost of international shipping has been fluctuating too wildly for us to make it an automatic option at checkout.  If you want your order shipped outside the United States, you may email us at Mail@LaurieSarahDesigns.com with your full address for a shipping cost quote.

CAN I RUSH MY ORDER OR UPGRADE SHIPPING?

If you need your order quickly, upgrading your shipping at checkout will help.  We will always do our best to meet your deadline.  Please communicate your deadline either in the comment field at checkout, or by emailing us after the order is placed.

If your deadline is not something we can meet, consider purchasing one of these two items – you’ll have something to give/propose with while we complete your order:

Placeholder Engagement Ring Let Them Know Their Ring is Coming LS6432

Placeholder Gift Box to Let Them Know Their Gift is on its Way LS6408

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