Terms and Conditions
Lifetime Care Plan
What is the Laurie Sarah Lifetime Care Plan? What is covered under the Lifetime Care Plan? How can I help prevent warranty issues? How do I submit a warranty issue? Should I get my jewelry insured? Can I have another jeweler work on my jewelry? Does this cover settings or gemstones purchased elsewhere? Is....
Customization
Does Laurie Sarah create custom designs? How long does a custom design take? How do I get in line for my custom design? How is my custom design created? What does my custom design come with? Other Terms and Conditions Other Terms and Conditions include: Quotes for Custom Orders are good for 30 days....
Payment Plan
How does the Laurie Sarah Payment Plan Work? When will I receive my item? How will I pay my next payment(s)? What if I want to pay off my item early? Does Laurie Sarah offer any financing options? Other Terms and Conditions Other Terms and Conditions include: If any payment is not paid when....
Shipping
When will my order be ready to be shipped? How is my order shipped? Will my package be discreet? Is my order fully insured? Will my signature be required? Why is my order boxed the way it is? Is international shipping an option? Can I rush my order or upgrade shipping? Although we will....
Returns & Exchanges
How do I make worry-free returns and exchanges?
